EB PATTERSON
SASSMM (Sexual Assault Support Services of Midcoast Maine)/Midcoast Children’s Advocacy Center
Lewiston,ME
18
years of professional experience
Dynamic individual with hands-on experience in homelessness prevention and talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Family Advocate
2 Years 8 Months- Provided crisis intervention and emotional support to hundreds of survivors of sexual assault
- Completed hundreds of referrals from law enforcement and child protective services across Maine and the US; coordinated and scheduled forensic interviews; built a multidisciplinary team of involved partners to provide holistic support
- Delivered services with trauma-focused, age-appropriate, survivor-led approach
- Coordinated multi-disciplinary meetings to improve service delivery across partner agencies
- Oversaw referrals to medical, mental health, transportation, housing, and legal supports
- Facilitated follow-up communication and ensured continuation of services for impacted families
- Presented at advisory board committee meetings and led case reviews
- Initiated community engagement and collaborated with colleagues and agencies to enhance support networks for children and caregivers
Case Manager
3 Months- Delivered individualized case management for homeless and runaway teens, enhancing their access to essential services
- Built rapport and trust with youth through trauma-informed care, fostering a safe environment for personal growth
- Collaborated with shelter residents to co-create plans of care, targeting specific goal areas for improved outcomes
- Implemented harm reduction strategies to support at-risk youth and positive youth development models
Rent Relief Customer Service Specialist
1 Year 4 Months- Exceeded team and individual goals: Personally processed 400+ applications for emergency rental/utilities assistance for individuals and families impacted by the COVID-19 pandemic and at increased risk of becoming homeless
- Spearheaded community outreach to immigrants and refugee/asylum seekers; guided case workers and applicants through application process, enhancing access to essential resources
- Secured high landlord participation in program, facilitating timely rental payments and housing stability for grantees across four counties
- Advocated for agency-wide diversity, equity, and inclusion practices, ensuring accommodations for neurodivergent and disabled individuals
Behavioral Health Professional
1 Year 11 Months- Modeled positive, safe behaviors to promote well-being in children and adolescents
- Identified challenges and facilitated engaging activities to support clients and caregivers
- Established strong relationships with clinicians, teachers, and other providers
- Built strong collaborative relationships with clinicians, teachers, and other providers for comprehensive client support
- Ensured compliance by keeping detailed and thorough client records
Shelter Advocate
1 Year 10 Months- Conducted trauma-informed intakes, support groups, and check-ins for women and children subjected to intimate partner violence
- Empowered shelter residents through education and resources, facilitating positive steps toward recovery
- Prioritized safety and confidentiality in accordance with VAWA, HIPAA, and other licensing requirements
- Championed clients’ self-sufficiency by aligning their needs with available resources for sustained support
- Drafted proposals and reports that secured ongoing program funding, ensuring continuous support for residents
Education Advisor
6 Months- Inspired youth from low-income backgrounds to pursue higher education as first-generation college students
- Organized interactive workshops and college visits for students and caregivers, fostering development of post-secondary educational plans
- Encouraged students to enroll in challenging courses and engage in community service initiatives
Residential/Apartment Supports Counselor
2 Years 10 Months- Promoted independence and skill-building among teens and adults with mental illness, enhancing their self-sufficiency
- Enacted individualized plans of care, facilitating meaningful activities at home and in the community
- Fostered clients’ medication adherence and self-advocacy skills, ensuring consistent medication distribution and support
- Strengthened individuals’ ability to live independently, effectively structure their days and improve their lives
Rental Assistance Program Coordinator
2 Years 1 Month- Analyzed and processed 3000+ emergency financial assistance applications for rental expenses
- Expanded homelessness prevention program for adults living with HIV and AIDS, increasing access to critical resources
- Facilitated 200+ provider trainings statewide, enhancing service delivery across multiple regions
- Assumed responsibilities of Transportation Assistance and Utilities Assistance program coordinator during absence
- Covered for the Transportation Assistance and Utilities Assistance program coordinator
- Coedited program guide and wrote copy for agency website, improving clarity and accessibility of information for stakeholders
Education
BA - Women’s Studies
Skills
Eligibility assessments
Risk population identification
Trauma-informed care
Community resources and referrals
Case documentation
Task prioritization
Attention to detail
Excellent communication and team-building approach
Timeline
Family Advocate
SASSMM (Sexual Assault Support Services of Midcoast Maine)/Midcoast Children’s Advocacy Center
10.2023 - 06.2026Read More
Case Manager
New Beginnings, Marian’s Place Shelter
06.2023 - 09.2023Read More
Rent Relief Customer Service Specialist
Community Concepts
08.2021 - 12.2022Read More
Behavioral Health Professional
Connections For Kids
08.2018 - 07.2020Read More
Shelter Advocate
Safe Voices
09.2016 - 07.2018Read More
Education Advisor
University of Maine/METS
11.2015 - 05.2016Read More
Residential/Apartment Supports Counselor
Alternatives, Inc.
01.2013 - 11.2015Read More
Rental Assistance Program Coordinator
AIDS Action Committee
09.2008 - 10.2010Read More
Mount Holyoke College
BA from Women’s Studies
Read More