Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Clinical Experience
Volunteer Work
Timeline
Generic

Eba Kurti

Queens,NY

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

SOL Mental Health
New York, NY
05.2023 - 03.2024
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Scheduled evaluations and procedures for patients.
  • Managed patient appointments, ensuring efficient scheduling and rescheduling as necessary.
  • Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
  • Provided administrative support for patient care staff.
  • Processed patient intake information and updated medical records prior to treatment.
  • Received and routed care team messages and documents to appropriate staff.
  • Conducted phone triage using established protocols when answering calls from patients.

Medical Assistant/Receptionist

North Shore Ear Nose and Throat
New Hyde Park, NY
02.2016 - 05.2023
  • Answered incoming calls, scheduled appointments, and provided general information to callers.
  • Provided support with front desk duties, such as checking in 35 to 40 patients daily, collecting copayments, and deductibles.
  • Assisted with preparing exam rooms for patient visits and maintained cleanliness throughout the office.
  • Protected patients by observing strict HIPAA guidelines.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Assisted the physician with in-office procedures.
  • Maintained patients' records through the use of the practice's EMR system.
  • Maintained opening and closing office procedures.

Education

Bachelor of Science - Nursing

Plaza College
Forest Hills, NY
05-2025

Associate of Arts - Liberal Arts

Queensborough Community College
Oakland Gardens, NY
05-2017

Skills

  • Microsoft Office
  • HIPPA Protocol Adherence
  • Teamwork

Certification

BLS

Basic Life Support

American Heart Association

Expiration: 11/2025

Child Abuse: NY Mandated Reporter

Provider ID #80870/ANCC Provider #P0274

NYS Education Dept.

Received: June 2024

Infection Control & Barrier Precautions

ANCC Provider #P0274

NYS Education Dept.

Received: June 2024

Languages

English
Full Professional
Albanian
Native/ Bilingual

Accomplishments

  • SOL Mental Health Care Team Member of the Year 2024

Clinical Experience

  • Jamaica Hospital Medical Center- 6S (Capstone) January 2025- Present
  • Kew Gardens Community Center (Community Health) March 2025- Present
  • Little Neck Care Center (Community Health ) January 2025- March 2025
  • Creedmoor Psychiatric Center ( Mental Health) September 2024- December 2024
  • Flushing Hospital Medical Center 2nd floor(Med Surg 2) September 2024- December 2024
  • Jamaica Hospital Medical Center 3S (Med Surg 1) May 2024- August 2024
  • New York- Presbyterian Queens Hospital 3S/2N/4N (Maternity/Pediatrics) May 2024- August 2024
  • Gurwin Jewish and Rehabilitation Center (Fundamentals of Nursing) January 2024- April 2024

Volunteer Work

  • New York Blood Center Drive February 2025
  • Floral Park- Bellerose Elementary School- Career Day February 2025
  • American Cancer Society Breast Cancer Walk October 2024

Timeline

Patient Care Coordinator

SOL Mental Health
05.2023 - 03.2024

Medical Assistant/Receptionist

North Shore Ear Nose and Throat
02.2016 - 05.2023

Bachelor of Science - Nursing

Plaza College

Associate of Arts - Liberal Arts

Queensborough Community College

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Eba Kurti