Ebony Pierce
Dish SF
OAKLAND,CA
3
years of professional experience
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Front Desk Clerk
1 Year 5 Months- Managed check-in and check-out processes efficiently to enhance guest satisfaction.
- Handled reservations and modifications using property management software.
- Resolved guest inquiries and concerns promptly to maintain high service standards.
- Greeted guests with professionalism, ensuring a welcoming atmosphere.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
Valet Cashier
1 Year 2 Months- Managed cash handling procedures to ensure accuracy and minimize discrepancies.
- Operated point-of-sale system for efficient processing of customer transactions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated vehicle retrieval and parking to optimize workflow during peak hours.
- Trained new staff on operational procedures and customer interaction techniques.
Production Associate
9 Months- Operated advanced manufacturing equipment to assemble vehicle components efficiently.
- Collaborated with team members to enhance production workflows and reduce bottlenecks.
- Conducted quality inspections on finished products to ensure compliance with Tesla standards.
- Trained new associates on safety protocols and standard operating procedures for optimal performance.
- Assisted in troubleshooting equipment malfunctions, minimizing downtime during production shifts.
Education
High School Diploma
Skills
Time management
Customer service
Hospitality services
Administrative skills
File management
Cash handling
Word processing
Oral and written communications
Clerical duties
Safety and security procedures
Timeline
Front Desk Clerk
Dish SF
01.2025 - 06.2026Read More
Valet Cashier
Propark Mobility
11.2023 - 01.2025Read More
Production Associate
Tesla
02.2023 - 11.2023Read More
McClymonds High School
High School Diploma
Read More