Eddie Hall
Vandalia,OH
Summary
Dynamic and results-driven professional with extensive experience at Dutch Bros, excelling in customer service and team leadership. Proven ability to enhance customer engagement and streamline operations, demonstrating strong problem-solving skills and attention to detail. Committed to maintaining safety standards while fostering a collaborative work environment.
Offering strong leadership capabilities and effective communication skills, eager to learn and grow in this environment. Brings ability to quickly grasp new concepts and proficiency in task delegation and conflict resolution. Ready to use and develop problem-solving and organizational skills in a barista role.
Overview
1
1
year of professional experience
Work History
Crew Member
Airline Dairy
Vandalia, OH
03.2026 - Current
- Provided exceptional customer service to enhance passenger experience.
- Operated cash register and processed transactions efficiently.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Assisted in training new crew members on operational procedures and customer service standards.
- Ensured compliance with safety protocols during food preparation and service.
- Monitored inventory levels and reported shortages to management promptly.
- Adapted quickly to changing priorities in a fast-paced environment.
- Resolved customer inquiries and complaints effectively, contributing to overall satisfaction.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Shift Lead
Dutch Bros
Dayton, OH
09.2025 - 02.2026
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained new team members on standard procedures and customer service best practices.
- Managed inventory levels, ensuring timely restocking of supplies and equipment.
- Collaborated with management to implement promotional strategies that increased customer engagement.
- Resolved customer inquiries and complaints promptly to enhance satisfaction and loyalty.
- Assisted in scheduling shifts to optimize staff coverage during peak hours.
- Implemented process improvements that streamlined operations and enhanced team performance.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Education
High School Diploma -
Butler High School
Vandalia, OH04.2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Leadership qualities
- Store opening and closing
- Crew leadership
Timeline
Crew Member
Airline Dairy
03.2026 - Current
Shift Lead
Dutch Bros
09.2025 - 02.2026
High School Diploma -
Butler High School