Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Edemar Lopez

Melissa,TX

Summary

Proven leader and effective communicator, excelled at Walmart by enhancing digital shopping experiences and driving revenue growth through innovative strategies. Leveraged customer service excellence and critical thinking to surpass service expectations and foster customer loyalty. Demonstrated adaptability and problem-solving abilities, significantly contributing to team success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Digital Shopper

Walmart
06.2022 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Collaborated with cross-functional teams to develop innovative strategies for driving traffic to the digital store, resulting in increased revenue generation.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Worked productively with customers to meet order requirements and service expectations.

Education

Associate of Science -

Collin College
McKinney, TX
05.2025

High School Diploma -

Melissa High School
Melissa, TX
05.2023

Skills

  • Customer Service

  • Problem-solving abilities

  • Active Listening

  • Critical Thinking

  • Leadership

  • Communication

  • Time Management

  • Teamwork

  • Adaptability

  • Transferable Skills

  • Bilingual ( Spanish and English)

Certification

Basic Life Support (BLS)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Digital Shopper

Walmart
06.2022 - Current

Associate of Science -

Collin College

High School Diploma -

Melissa High School

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Edemar Lopez