Edgar Castelan
Brooklyn,NY
Summary
Dedicated and customer-focused retail professional with extensive experience in fast-paced store environments. Demonstrates a proven ability to deliver exceptional service, maintain up-to-date product knowledge, and support seamless day-to-day operations. Adept at building strong customer relationships, resolving issues efficiently, and contributing to team success. Seeking to apply my skills and drive in a dynamic and customer-centered retail setting.
Detail-oriented sales associate with strong customer service skills and cash handling proficiency. Proven ability to enhance the shopping experience through effective product recommendations and store organization.
Overview
7
7
years of professional experience
Work History
Sales Associate
Burlington
Brooklyn, Ny
08.2025 - Current
- Assisted customers in locating merchandise and offered tailored product recommendations.
- Maintained a clean and organized sales floor to enhance the shopping experience.
- Executed promotional displays to highlight seasonal merchandise and attract customer interest.
SHIFT SUPERVISOR
CVS Pharmacy
Brooklyn, NY
04.2019 - 05.2025
- Supervised daily store operations and supported management tasks.
- Delivered friendly, accurate, and efficient customer service.
- Built customer trust by recommending products with confidence.
- Stayed current on promotions, product updates, and health trends.
- Handled returns, exchanges, and complaints quickly and professionally.
- Managed cash handling, register accuracy, and nightly deposits.
- Followed all loss prevention and security procedures.
- Helped train and guide new team members on company policies.
- Kept shelves stocked, displays organized, and the store clean.
- Worked closely with the team to meet sales and service goals
Education
Associate's degree - Psychology
LaGuardia Community College
Long Island, NYSkills
- Excellent customer service skills
- Strong interpersonal and communication abilities
- Proficient in cash handling and transaction processing
- Knowledgeable about retail products and industry trends
- Ability to work collaboratively in a team environment
- Detail-oriented with strong organizational skills
Timeline
Sales Associate
Burlington
08.2025 - Current
SHIFT SUPERVISOR
CVS Pharmacy
04.2019 - 05.2025
Associate's degree - Psychology
LaGuardia Community College