Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Home 2 Suites by hilton
Montebello, CA
06.2022 - 07.2023
Answer telephones and greet visitors to assist, answer questions and direct.
Sign for packages, record deliveries and distribute to personnel.
Show off dining areas, pool, spa and fitness center to prospective and current guests.
Welcome large volume of guests and improve overall customer service.
Maintain front office cleanliness and organize supplies to increase productivity.
Make travel arrangements and reservations.
Server
Hilton Commerce : TerraNova Restaurant
Commerce, CA
01.2019 - 04.2020
Presented menus to patrons, answered questions about menu items and made recommendations.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cleared table and bussed dishes to allow for quick setups.