Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edith Cervantes

Los Angeles,CA

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Home 2 Suites by hilton
Montebello, CA
06.2022 - 07.2023
  • Answer telephones and greet visitors to assist, answer questions and direct.
  • Sign for packages, record deliveries and distribute to personnel.
  • Show off dining areas, pool, spa and fitness center to prospective and current guests.
  • Welcome large volume of guests and improve overall customer service.
  • Maintain front office cleanliness and organize supplies to increase productivity.
  • Make travel arrangements and reservations.

Server

Hilton Commerce : TerraNova Restaurant
Commerce, CA
01.2019 - 04.2020
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleared table and bussed dishes to allow for quick setups.
  • promoted menu items to better sales

Education

Dental Assistant -

North Orange County Regional Occupational Program
Anaheim, CA
07.2023

Skills

  • Verbal and Written Communication
  • Data Entry and Database Software
  • Attention to Detail
  • Food Safety Understanding
  • Price Memorization
  • Cool Under Pressure
  • Warm and Friendly
  • Ability to Lift 30 Pounds
  • Food and Beverage Service
  • High Energy and Stamina
  • Cleaning and Sanitizing

Timeline

Front Desk Receptionist

Home 2 Suites by hilton
06.2022 - 07.2023

Server

Hilton Commerce : TerraNova Restaurant
01.2019 - 04.2020

Dental Assistant -

North Orange County Regional Occupational Program
Edith Cervantes