Eduardo Lopez
Corona,CA
Summary
Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Server
Lake Arrowhead Country Club
03.2019 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Construction Worker
Meadow Bay North
03.2017 - 05.2020
- Assisted in facility renovations, including painting, minor plumbing repairs, and carpentry work.
- Collaborated with other team members to complete complex repair projects within deadline constraints.
- Kept accurate records of all maintenance activities performed for future reference and quality assurance purposes.
Education
No Degree - Automotive Engineering
Universal Technical Institute of California Inc
Rancho Cucamonga, CA2019
High School Diploma -
Rim of The World High School
Lake Arrowhead CA06.2016
Skills
- Daily Specials Memorization
- Guest Engagement
- Menu Memorization
- Regulatory Compliance
- Wine Service
- Relationship Management
- Sales Expertise
- Suggestive Selling
- Performance Improvement
- Service Prioritization
- Cash Handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Lake Arrowhead Country Club
03.2019 - Current
Construction Worker
Meadow Bay North
03.2017 - 05.2020
No Degree - Automotive Engineering
Universal Technical Institute of California Inc
High School Diploma -
Rim of The World High School
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