Edward Chiarappa
New Port Richey,FL
Summary
Dynamic hospitality professional with a strong track record in customer satisfaction and financial management. Notable for enhancing guest experiences through exceptional interpersonal skills and extensive menu knowledge, resulting in increased customer loyalty and repeat visits. Proficient in sales-driven strategies that foster a welcoming dining atmosphere.
Overview
6
6
years of professional experience
Work History
Server
JW Marriott Clearwater Beach Resort & Spa
Clearwater Beach, FL
05.2022 - 10.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Lab Technician, Receptionist, Donor Floor Technician
BPL Plasma
Clearwater, US
02.2019 - 06.2023
- Performed quality control tests on incoming and outgoing materials to ensure safety standards were met.
- Monitored and maintained laboratory equipment
- Recorded data for testing into detailed lab reports for review by supervisors.
- Collected specimens from patients for testing in the laboratory setting.
- Followed strict safety protocols while handling hazardous materials in the laboratory environment.
- Calibrated laboratory instruments according to manufacturer's specifications.
Machine Operator
GE Warehouse
Clearwater, US
12.2021 - 11.2022
- Set up and operate machine tools to produce precision parts and instruments.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Troubleshoot malfunctions in equipment or processes.
- Inspect finished workpieces to ensure conformance with specifications.
- Observe machine operations to detect any problems or defects in the finished product.
- Ensure that safety guidelines are followed at all times while operating machinery.
Education
Associate of Arts - General Studies
Hillsborough Community College
Tampa, FL05-2021
Skills
- Hospitality service expertise
- Guest engagement
- Order accuracy
- Food safety oversight
- Team collaboration
- Cash handling
- Allergy awareness
- Point of sale (POS) system operations
- Customer feedback management
- Exceptional customer service
- Positive and professional
- Strong work ethic
- Guest relations management
- Multitasking and organization
- Food sales and promotion
References
References available upon request.
Timeline
Server
JW Marriott Clearwater Beach Resort & Spa
05.2022 - 10.2024
Machine Operator
GE Warehouse
12.2021 - 11.2022
Lab Technician, Receptionist, Donor Floor Technician
BPL Plasma
02.2019 - 06.2023
Associate of Arts - General Studies
Hillsborough Community College
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