Edward DeGrange
Chicago,Illinois
Summary
Dynamic Automotive General Manager with extensive experience across all dealership operations and a proven track record of top performance in diverse environments. Renowned for strong ethical standards and a commitment to integrity, ensuring sustainable success through honest practices. Expertise in analytics drives data-informed decision-making, while a leadership philosophy focused on cultivating human capital fosters a thriving workforce. Aims to enhance organizational effectiveness by maximizing staff potential and promoting collaborative success.
Overview
25
25
years of professional experience
Work History
General Sales Manager
Mike Andersons Chevrolet
Chicago/Merrillville , IL/IN
06.2021 - Current
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Analyzed market trends and identified potential new customers.
- Collaborated with marketing team to develop promotional campaigns.
General Sales Manager
Napleton Automotive Group
Arlington Heights , IL
06.2020 - 05.2021
- Responsible for all Sales Operations.
- Manage a 58 person staff of Sales People and Managers
- Develop sales goals for a Sales Departments and personnel
- Analyze and identify stores/ groups profit and loss statements to identify opportunities to improve or maximise in all dealership processes
- Compliance training , monitoring and enforcement. Ability to train and enforce compliance rules from Federal to State to Local latest compliance laws.
- Implement strategies to develop and expand existing customer base
- Identified and solved complex incidents and problems impacting management and business direction
General Manager
Dempsey C,D,J,R
Plano, IL
07.2018 - 05.2020
- Responsible for all day to day operations. Sales and Fixed operations
- Digital Marketing and online presence to Maximise traffic.
- Manage All CSI and online ratings with state of the art processes to insure maximum exposure.
- Implement strategies to develop and expand existing customer base
- Implement processes and training schedule to maximise Customer Pay and Completion of WIP. Establish Processes and training to Streamline approval and Collection of Warr.
Administer assessments during and after training and provided Department heads with feedback about individual strengths and training requirements
General Manager
Fletcher Jones Imports, Mercedes Benz Of Chicago
Chicago, IL
01.2011 - 07.2018
- Responsible for all day to day operations. Sales and Fixed operations
- Responsible for achieving all sales goals in gross, volume, CSI
- Charged with marketing of all new and used vehicles
- Train and set all goals and manage all sales staff
- Developed Marketing themes and processes of all new and used vehicles
- Managed, hired and trained high-performing sales and support team, maximizing overall profitability by setting benchmarks throughout budget development
- Monitor and critique all MGR duties, performance and execution of processes
General Manager
McGrath Acura/Lexus/Honda/Hyundai
Chicago, IL
06.2000 - 10.2010
- 1 volume Acura Dealer in Midwest
- CSI awards 2000,2001,2002,2006 2007,2009
Average PVR over $3000 - Developed processes for customer retention, follow up, appointment setting and lead utilization
- Ground up Fixed Operations. Acquire full service team. Manage payroll and creating and enforcing processes. Set standards for CP,Warr,Int and Parts . Maximizing WIP.
Education
MBA - Business
Kellogg School of Management
Evanston, IL06-2001
Business Administration And Management
Lewis University
Romeoville Illinois Timeline
General Sales Manager
Mike Andersons Chevrolet
06.2021 - Current
General Sales Manager
Napleton Automotive Group
06.2020 - 05.2021
General Manager
Dempsey C,D,J,R
07.2018 - 05.2020
General Manager
Fletcher Jones Imports, Mercedes Benz Of Chicago
01.2011 - 07.2018
General Manager
McGrath Acura/Lexus/Honda/Hyundai
06.2000 - 10.2010
Business Administration And Management
Lewis University
MBA - Business
Kellogg School of Management
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