Edward Smith
Trenton,OH
Overview
16
16
years of professional experience
Work History
Supervisor
MPW Industrial Services
Middletown, Ohio
01.2007 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Developed work schedules for team members to maximize shift coverage.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Maintained records and logs of work performed and materials and equipment used.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Resolved issues between employees and customers using company policies.
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
- Interviewed, hired and trained new workers.
Education
High School Diploma -
Middletown High School
Middletown, OH06.1995
Skills
- Motivating Performers
- Technical Proficiency
- Resolving Complaints
- Job Assignments
- Managing Operations and Efficiency
- Scheduling and Coordinating
- Administration and Reporting
Timeline
Supervisor
MPW Industrial Services
01.2007 - Current
High School Diploma -
Middletown High School