Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

EDWIN TOLENTINO

Lakeland,FL

Summary

Highly motivated sales professional with extensive customer service, sales experience and proven success in food service market. Stays current on market demands and trends to leverage strengths and capture substantial business for long-term company success. Now looking to move from the International market to a US domestic market with the goal to share current experience and success.

Overview

7
7
years of professional experience

Work History

Customer Service and Sales Representative

Applied Industrial Technologies
04.2023 - Current
  • Inside Sales and customer Service
  • Counter Sales
  • Process Customer's request for quote
  • Process Customer's PO
  • Process Purchasing orderS to source the parts needed for customers
  • Set and achieved company defined sales goals.
  • Customer services over the phone

Sales Market Manager

Sysco International Food Group
02.2020 - 03.2023
  • This position is similar to Account Manager or territory sales representative.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Maximized customer satisfaction by effectively coordinating service delivery for International customers.
  • Exceptional computer skills

Assistant Sales Market Manager

Sysco International Food Group
10.2017 - 02.2020
  • This position is similar to Inside Sales and Account Manager Assistant.
  • Assisted Market Manager with customer accounts and completed task list for day.
  • Processed new order, scheduled shipping date and process final invoices and export documents.
  • Completed orders and organized product deliveries to meet customer timetables
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Exceptional computer skills
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
  • Demonstrated respect, friendliness and willingness to help wherever needed

Education

High School Diploma -

Politecnico Francisco A Batista Garcia
Bonao, Dominican Republic

No Degree - English As Second Language

Middlesex County College
Perth Amboy, NJ

Skills

    Sales

    SAP

    AS/400

    Account management

    Windows OS

    Linux OS

    Microsoft Office

    Customer support

    Problem-solving skills

    Quality assurance

    Documentation and reporting

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Customer Service and Sales Representative

Applied Industrial Technologies
04.2023 - Current

Sales Market Manager

Sysco International Food Group
02.2020 - 03.2023

Assistant Sales Market Manager

Sysco International Food Group
10.2017 - 02.2020

High School Diploma -

Politecnico Francisco A Batista Garcia

No Degree - English As Second Language

Middlesex County College

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EDWIN TOLENTINO