Summary
Overview
Work History
Education
Skills
References
Websites
Timeline
Generic

Eiby Mancia

Mansfield Center,CT

Summary

Highly motivated college student looking for experience in the world of Corporate Financial Management. Seeking a Finance Internship to utilize my background in General Finance, Business Administration, and Insurance. My commitment to succeed, exceptional communication skills, and ability to work independently or as part of a team will make me the best candidate for this internship.

Overview

3
3
years of professional experience

Work History

Shift Leader

Smoothie King
Waterford, CT
06.2022 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.

Client Service Representative

ECSU Veteran Affairs Department
Willimantic, CT
01.2022 - Current
  • Helping Veterans and their dependents with the required information and paperwork to start using their GI Bill benefits.
  • Maintained customer records in the database system.
  • Performed administrative tasks such as filing documents and responding to emails.
  • Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction.
  • Provided customer service support to clients in a timely and efficient manner.

Team Member

Taco Bell
Portland, ME
01.2021 - 06.2022
  • Ensuring characteristics, taste, and presentation of food were up to standard
  • Handing out food and drink
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Assisted customers with product selection and ordering process.
  • Built and maintained working relationships with peers and upper management.

Education

Bachelor of Science - Finance

Eastern Connecticut State University
Willimantic, CT
05-2025

Skills

  • Strong organizational and time-management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Microsoft Office

References

  • Matthew Laccavole, (860) 465-0164, laccavolem@easternct.edu
  • Briana Rich, (860) 574-9382
  • Ryan DeLisa, (860) 465-5572, delisar@easternct.edu

Timeline

Shift Leader

Smoothie King
06.2022 - Current

Client Service Representative

ECSU Veteran Affairs Department
01.2022 - Current

Team Member

Taco Bell
01.2021 - 06.2022

Bachelor of Science - Finance

Eastern Connecticut State University

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Eiby Mancia