Emma Hanley Wells
317 Caserta Dr, Baldwinsville,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
Work History
Hostess
Sals Pizzeria
11.2022 - Current
- Assign patrons to tables suitable for needs and restaurant section rotation.
- Rearrange tables and chairs for large parties and retrieved high chairs for children.
- Answer customer questions about hours, seating, and menu information.
- Cultivate positive guest relations by managing information and orchestrating speedy seating.
- Relay guest comments or suggestions to manager on duty for further action.
- Organize, stock and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Promote business loyalty by fostering positive customer relationships.
- Proactively assist servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Maintain a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Charles W Baker High School
Baldwinsville, NY06.2025
Cosmetology Education
Onondaga County Boces
Thompson Rd, Cicero, NY06.2025
Skills
- Guest Greeting and Seating
- Customer Service
- Customer-Oriented
- Menu presentation
- Server Support
- Food station setup
- Cleaning and sanitation
- Front of House Management
- Warm and Friendly
- Patience and Empathy
Timeline
Hostess
Sals Pizzeria
11.2022 - Current
Charles W Baker High School
Cosmetology Education
Onondaga County Boces
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