Elaysa Ascencio

• Provided efficient, friendly customer service in a high-volume environment.

• Maintained product quality by preparing coffee, donuts, and breakfast items to company standards.

• Managed POS system transactions, ensuring 100% accuracy in cash handling and daily reporting.

• Upheld strict food safety and sanitation protocols to ensure a clean and safe environment.

• Worked front counter, drive-thru and other areas.

• Welcomed guests and provided personalized drink recommendations, specializing in boba and specialty beverages.
• Executed opening and closing procedures, including inventory restocking and station deep-cleaning.
• Multitasked between food preparation, drink making, and front-of-house service during peak hours.
• Collaborated with team members to create a positive work environment and facilitate smooth operations.
• Maintained a clean and organized workspace for optimal productivity and safety.

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Maintained organized sales floor through effective merchandising and restocking practices.
• Collaborated with team members to ensure timely completion of daily operational tasks.
• Provided exceptional customer service by addressing concerns and resolving issues promptly.