Elder Calvac
LOSANGELES,CA
Summary
Reliable and professional employee with strong customer service and leadership experience in fast paced environments. Skilled at staying calm under pressure, handling customer concerns professionally, and working effectively with teams. Known for being dependable, punctual, and attentive to responsibilities. Seeking to apply these skills in the security industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Dunkin
Los Angeles, California
07.2023 - Current
- Supervised team members during busy shifts at a fast-paced coffee shop.
- Trained new employees on customer service and operational procedures.
- Handled customer concerns professionally and respectfully.
- Demonstrated reliability by arriving on time and completing assigned tasks consistently.
Education
High School -
Mendez High School
Los Angeles, CASkills
- Customer service
- Team leadership
- Employee training
- Conflict resolution
- Problem solving
- Time management
- Team motivation
Certification
Security Guard Card (BSIS)
Languages
Spanish, Native/Bilingual
Timeline
Shift Leader
Dunkin
07.2023 - Current
High School -
Mendez High School