Elefteria "Leftie" Mantzaris
customer Service
Clearwater,FL
Summary
Dedicated Service Advisor with a proven track record in customer service, effective communication, and problem-solving. Skilled in managing inquiries and resolving complaints while ensuring customer satisfaction.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Service Advisor
Sun Toyota Collision
New Port Richey
04.2022 - Current
- Resolved customer complaints professionally, ensuring high levels of satisfaction.
- Resolved customer complaints in an efficient and courteous manner.
- Assisted customers with inquiries regarding vehicle repairs and services.
- Promptly responded to customer inquiries via phone, email or in person.
- Managed incoming calls from potential customers, providing accurate quotes and information about services.
- Scheduled service appointments efficiently, optimizing workflow for service technicians.
Service Writter
Elder Ford Of Tampa
Tampa
03.2019 - 03.2022
Education
Associate of Arts - Accouonting
St. Petersburg Junior College
Clearwater05-1979
High School Diploma -
Clearwater Central Catholic
Clearwater05-1977
Skills
- Service scheduling
- Customer consulting
- Price quoting
- Data entry
- Records management
- Problem solving
- Time management
- Multitasking and organization
- Effective communication
- Verbal communication
- Team collaboration
- Listening skills
- Staff education and training
- Adaptive learning
- Critical thinking
- Computer skills
- Customer service
Languages
Greek
Professional
Certification
Insurance License adjustor
Affiliations
Volunteer at our Church- Holy Trinity Greek Orthodox Church
Timeline
Service Advisor
Sun Toyota Collision
04.2022 - Current
Service Writter
Elder Ford Of Tampa
03.2019 - 03.2022
Associate of Arts - Accouonting
St. Petersburg Junior College
High School Diploma -
Clearwater Central Catholic