Elena Hughes
Louisville ,KY
Summary
Dynamic Pharmacy Technician with a proven track record at Kroger, excelling in prescription processing and regulatory compliance. Recognized for enhancing customer satisfaction through effective issue resolution and exceptional service. Skilled in inventory management and safety protocols, ensuring optimal operations and a sterile environment. Committed to delivering quality care and support in healthcare settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kroger
Louisville, KY
09.2022 - Current
- Ensured accurate and efficient handling of prescription orders in adherence to regulatory standards.
- Assisted pharmacists in preparing medications, maintaining a sterile environment and adhering to safety protocols.
- Managed inventory levels, tracking stock to prevent shortages and maintain optimal supply chain operations.
- Provided exceptional customer service by addressing inquiries and resolving issues related to prescriptions and medications.
- Collaborated with healthcare professionals to verify patient information and confirm medication details for accuracy.
Sever/hostess
Golden Corral Buffet and Grill
Louisville, KY
05.2022 - 09.2022
- Provided exceptional customer service to enhance dining experience.
- Assisted in food preparation and maintained cleanliness of service areas.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Processed customer payments efficiently using point-of-sale systems.
Assistant Manager
Walgreens
Louisville, KY
05.2022 - 09.2022
- Assisted in managing daily operations, ensuring efficient workflow and adherence to company policies.
- Supported inventory management processes, contributing to stock accuracy and timely replenishment.
- Trained new team members on operational procedures and customer service standards.
- Implemented strategies to enhance customer experience, resulting in improved satisfaction ratings.
Education
High School Diploma - Business
Oceanside High School
Oceanside, CANo Degree - Phlebotomy
Phlebotomy Usa
Louisville, KYSkills
Prescription processing
Medication preparation
Regulatory compliance
Safety protocols
Point-of-sale operation
Issue resolution
Time management
Stock tracking
Certification
Phlebotomy certification
Additional Information
Kentucky Board of pharmacy
Pharmacy technician registration ID.
Is up to date
Timeline
Pharmacy Technician
Kroger
09.2022 - Current
Sever/hostess
Golden Corral Buffet and Grill
05.2022 - 09.2022
Assistant Manager
Walgreens
05.2022 - 09.2022
High School Diploma - Business
Oceanside High School
No Degree - Phlebotomy
Phlebotomy Usa