Elena Salinas
Melrose Park,IL
Summary
Experienced with surgical scheduling, ensuring timely and efficient coordination of procedures. Utilizes strong organizational skills and attention to detail to maintain accurate schedules and patient records. Knowledge of healthcare systems and effective communication with medical teams to support seamless surgical operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Surgical Scheduler
DULY Health and Care
11.2018 - Current
- Scheduling surgical procedures across multiple specialty
- Informs OR staff of surgeon preferences, special equipment, supplies and implants needed at the time of scheduling.
- Facilitated efficient rescheduling of cancelled or postponed procedures while minimizing disruption for both patients and providers.
- Sent daily case confirmation and checked with leadership on daily basis to make emergency changes and routine schedule updates.
- Reduced scheduling conflict by proactively identifying potential issues and addressing them promptly.
- Assisted in the ongoing development of surgical scheduling policies and procedures, enhancing overall efficiency.
Medical Biller
R1 Rcm
12.2014 - 11.2018
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Reviewed outstanding balances owed by patients; initiated collection actions if necessary resulting in improved account recovery efforts.
Customer Service Representative
Aerotek - Loyola University Physcian Foundation
09.2014 - 12.2014
- Verifies and updates patient demographic information.
- Update registration and insurance information for existing patients.
- Address patient requests and inquires and return calls if necessary.
- Collect patient payment, present payment plan options.
- Performs other position related duties as assigned.
Education
High School Diploma -
William Howard Taft High School
Chicago, ILSkills
- Medical terminology
- Customer service
- Problem-solving
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Detail-oriented
- Computer proficiency
- Data entry
Certification
Billing & Coding Certificate
Languages
Spanish
Timeline
Surgical Scheduler
DULY Health and Care
11.2018 - Current
Medical Biller
R1 Rcm
12.2014 - 11.2018
Customer Service Representative
Aerotek - Loyola University Physcian Foundation
09.2014 - 12.2014
High School Diploma -
William Howard Taft High School
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