Elena Shevchenko
Charlotte,NC
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Charlotte, NC
06.2024 - 05.2025
- Operated front counter and drive-thru registers, serving 100+ customers per shift.
- Prepared drinks and food with speed and accuracy while maintaining quality standards.
- Assisted with cleaning, restocking, and maintaining a safe, organized workspace.
Sales Associate
Rafam Fragrance
Saratov
02.2023 - 11.2023
- Opened and closed the store independently, including cash reconciliation and daily reporting.
- Assisted customers in selecting perfumes by explaining scent profiles and providing recommendations.
- Managed full inventory cycle: stocking, counting, and organizing products.
- Handled all store operations: sales, customer service, merchandising, and maintaining cleanliness.
- Consistently exceeded sales goals with commission-based earnings, building strong customer relationships.
Front End Manager
NetCost Market
Manalapan, NJ
07.2022 - 12.2022
- Supervised and trained a team of 5+ front-end staff to improve performance and customer service.
- Managed cash handling, purchases, and returns with 100% compliance to store policies.
- Monitored inventory and restocked merchandise, maintaining an organized store environment.
Cashier
NetCost Market
Manalapan, NJ
09.2021 - 07.2022
- Processed 50+ customer transactions per shift efficiently and accurately.
- Provided friendly customer service and maintained clean, organized checkout areas.
- Assisted team members during peak periods to ensure smooth workflow.
Education
B.S.B.A. - Marketing (Digital/AI Concentration)
University of North Carolina At Charlotte
12.2027
High School Diploma -
Manalapan High School
06.2022
Skills
- Customer Service
- Conflict Resolution
- Inventory Management
- Merchandising
- Cash Handling
- Register Operations
- Microsoft Word
- Microsoft Excel
- Data Analytics
- Sales
- Upselling Techniques
- Time Management
- Multitasking
- Team Leadership
- Staff Training
- Organizational Skills
Certification
Driver's License, NJ, Will obtain NC license prior to starting
Languages
Russian, Fluent
Timeline
Crew Member
McDonald's
06.2024 - 05.2025
Sales Associate
Rafam Fragrance
02.2023 - 11.2023
Front End Manager
NetCost Market
07.2022 - 12.2022
Cashier
NetCost Market
09.2021 - 07.2022
B.S.B.A. - Marketing (Digital/AI Concentration)
University of North Carolina At Charlotte
High School Diploma -
Manalapan High School