Elena Stolfat
Palm Beach,FL
Summary
With over two decades of professional experience in the retail sales industry, I am Elena Stolfat, a dedicated and accomplished sales expert. Throughout my career, I have had the privilege of working with renowned luxury brand establishments. My journey in the retail world has equipped me with invaluable insights and skills that set me apart in the field.
One of the significant highlights of my career was the opportunity to work at Mar-A-Lago Beauty and Retail Department for a duration of two years, during the presidency of Donald Trump. This experience further honed my ability to excel in high-pressure environments and deliver exceptional service while catering to distinguished clientele.
My reputation as a hardworking and driven sales professional is well-founded. I have consistently demonstrated my prowess as a "shark" in the sales arena, relentlessly pursuing results and achieving impressive outcomes. It is my belief that success is not a destination, but a continuous journey, which is why I consistently played a pivotal role in driving a remarkable 20% year-on-year increase in store sales.
Beyond my expertise in sales, I possess a versatile skill set that extends to various facets of store operations. I am well-versed in store management, entrusted with the responsibility of being a key holder. My proficiency extends to areas such as procurement, inventory management, marketing strategies, and even event planning. This holistic approach ensures that I contribute positively to every aspect of the business.
As I embark on the next chapter of my career journey, I am actively seeking serious job offers that align with my passion and skills. I am committed to making a substantial impact on any team I join, bringing my wealth of experience, dedication, and proven track record of success to the table.
Thank you for considering my profile. I look forward to the opportunity to contribute my expertise and drive to your esteemed organization.
Overview
22
22
years of professional experience
Work History
Sales Associate
CHRISTOFLE
08.2018 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Supervisor Key Holder
The Mar-a-Lago Club / Trump Organization
10.2016 - 06.2018
- Increased sales through effective visual merchandising and creative window displays.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Coordinated special events to promote the boutique''s brand, driving foot traffic and generating media coverage.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Analyzed sales reports to identify best-selling items and adjust buying decisions accordingly.
- Developed a loyal client base by building strong relationships and offering exceptional service.
- Maintained a visually appealing store environment by adhering to company merchandising guidelines and standards.
- Opening/ Closing, Inventory, Events, Orders, Shipments, Communications with vendors.
Luxury Sales Professional
El Corte Ingles
08.2007 - 06.2011
- Checked store merchandise regularly for proper display and replenishment.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
Boutique Manager
Baldinini
09.2000 - 07.2006
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Education
Bachelor -
Mainor Business College
06.2000
Skills
- Retail sales
- Management
- Procurement
- Inventory
- Marketing
- Event planning
- Online Sales
- Logistics
- Positive attitude
- Ability to meet deadlines
- Motivation
Personal Information
- Place of Birth: Estonia
- Date of Birth: 07/19/82
- Gender: Female
- Nationality: Estonian
- Driving License: B
Hobbies and Interests
Fashion / Style
Languages
Russian
Native or Bilingual
English
Full Professional
Estonian
Professional Working
Timeline
Sales Associate
CHRISTOFLE
08.2018 - 04.2022
Sales Supervisor Key Holder
The Mar-a-Lago Club / Trump Organization
10.2016 - 06.2018
Luxury Sales Professional
El Corte Ingles
08.2007 - 06.2011
Boutique Manager
Baldinini
09.2000 - 07.2006
Bachelor -
Mainor Business College
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