Elfego Jobany Jaimes Rodriguez
Denver,CO
Summary
Dedicated Associate Banker with a proven track record in customer service and cash management. Expertise in conducting audits and ensuring compliance with banking regulations. Focused on enhancing client experiences and implementing process improvements.
Overview
7
7
years of professional experience
Work History
Associate Banker
Chase Bank
05.2024 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Processed transactions accurately, ensuring compliance with banking regulations and policies.
- Assisted clients in opening new accounts, guiding them through product offerings and services.
- Conducted regular audits of account documentation to maintain accuracy and uphold quality standards.
Bird Specialist
Raising Cane's
10.2021 - 05.2024
- Developed training materials for new Bird Specialists to enhance onboarding efficiency.
- Implemented bird care protocols to ensure optimal health and well-being of all birds in the facility.
- Conducted regular health assessments and monitored behavioral patterns of birds to identify potential issues.
- Collaborated with team members to refine feeding schedules and optimize dietary plans for diverse bird species.
Cashier Team Lead
Dairy Queen Grill & Chill
08.2019 - 09.2021
- Supervised daily operations ensuring smooth cash handling and customer service delivery.
- Trained and mentored new cashiers on operational procedures and customer engagement techniques.
- Conducted regular inventory checks and coordinated stock replenishment, minimizing shortages and waste.
- Implemented process improvements that reduced transaction times and increased customer satisfaction scores.
Education
High School Diploma -
THOMAS JEFFERSON HIGH SCHOOL
3950 S HOLLY ST DENVER, CO 80237No Degree - Accounting
Community College of Denver
Denver, CO04-2029
Skills
- Cash management
- Customer service
- Teller experience
- Due diligence
- Risk management policies
- Analytical thinking
- Strategic planning
- Reviewing documents
- Opening and closing procedures
- Dual control vaults
- Audit support
Languages
Spanish
Native or Bilingual
Timeline
Associate Banker
Chase Bank
05.2024 - Current
Bird Specialist
Raising Cane's
10.2021 - 05.2024
Cashier Team Lead
Dairy Queen Grill & Chill
08.2019 - 09.2021
High School Diploma -
THOMAS JEFFERSON HIGH SCHOOL
No Degree - Accounting
Community College of Denver