ELI G U L L O
Tampa,FL
Summary
Dynamic retail professional with extensive experience, excelling in customer service, and inventory management. Proven ability to lead teams effectively, enhance customer satisfaction, and optimize operational efficiency. Skilled in visual merchandising and adept at fostering team collaboration to achieve store goals. Committed to maintaining high standards in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Shift Leader
Lidl
East Norriton, PA
10.2023 - 06.2026
- Supervised team members during shifts to ensure operational efficiency.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Coordinated staff schedules to optimize coverage and meet customer demands.
- Monitored inventory levels and placed orders to maintain stock availability.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Proficient with Zebra for pricing, ticket changing, fresh control, and markdowns.
- Operated the Hako machine with both a manual and an electric jack.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Assistant Manager
Burlington Coat Factory
Hatfield, PA
01.2021 - 09.2023
- Provide customer service; greeting and assisting customers
- Coaching/leading and supervising staff and store
- Process merchandise inventory upon arrival
- Opening and closing of store, registers and making deposits
Deli Personnel - Part time
Genuardi's Supermarket
Spring House, PA
01.2004 - 01.2007
- Provided premier customer service, including greeting them, responding to questions, and taking orders.
- Responsible for preparing, slicing, wrapping, weighing, pricing, and merchandising the department's deli products. Deli products include deli meats, cheeses, salads, sandwiches, dips, gourmet and hot case items
- Selecting and packaging products ordered by customers.
- Filling, maintaining and rotating products and displays.
- Operated cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale and other Deli equipment.
- Assisted in other duties, as assigned
Co-Manager
The Limited - Quakerbridge Mall
Lawrenceville, NJ
01.2001 - 01.2003
- Provided customer service, greeting customers, directing them, answering questions.
- Supervised store and staff.
- Responsible for payroll and bank deposits.
- Handled the set up for new merchandise in the store.
Polo Brand Specialist/Visuals
Macy's Department Store- Quakerbridge Mall
Lawrenceville, NJ
01.2000 - 01.2001
- Responsible for opening and closing registers.
- Assisted customers in selecting purchases.
- Maintained appearance of department.
- Handled setting up displays for new merchandise arrivals.
Education
High School - Pastry Chef
Camden County Vocational and Technical High School
Sicklerville, NJ06.1994
Skills
- Customer service
- Inventory management
- Effective communication
- Customer service and satisfaction
- Adaptability and flexibility
- Team collaboration
- Visual merchandising
Timeline
Shift Leader
Lidl
10.2023 - 06.2026
Assistant Manager
Burlington Coat Factory
01.2021 - 09.2023
Deli Personnel - Part time
Genuardi's Supermarket
01.2004 - 01.2007
Co-Manager
The Limited - Quakerbridge Mall
01.2001 - 01.2003
Polo Brand Specialist/Visuals
Macy's Department Store- Quakerbridge Mall
01.2000 - 01.2001
High School - Pastry Chef
Camden County Vocational and Technical High School