Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eliana Rodriguez

Vista

Summary

Dynamic and results-driven professional with extensive experience at Jose's Taco Shop, excelling in cashier training and cash management. Proven ability to engage customers and foster brand loyalty through clear communication and flexible problem-solving. Recognized for mentoring team members and enhancing operational efficiency in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cashier Team Lead

Jose's Taco Shop
05.2024 - Current
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Performed cash, card, and check transactions to complete customer purchases.

Receptionist

Jackson Hewitt Tax Service
12.2022 - 04.2024
  • Organized and maintained complex appointment schedules for seven diverse office environments, adapting to changing needs and priorities
  • Maintained confidentiality of information regarding clients and company.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Compiled information from files and research to satisfy information requests.
  • Corresponded with clients through email, telephone, or postal mail.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Brand Representative

Hollister.Co
10.2021 - 05.2022
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Approached customers and interacted in natural conversation with goal of developing brand loyalty.

Education

Bachelor of Arts - Psychology

California State University, San Marcos
San Marcos, CA
05-2027

Vista High School
Vista, CA
06-2022

Skills

  • Cashier training
  • Cash management
  • Clear communication
  • Customer engagement
  • Flexible problem-solving
  • Strong organizational skills
  • Proficient in bilingual communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier Team Lead

Jose's Taco Shop
05.2024 - Current

Receptionist

Jackson Hewitt Tax Service
12.2022 - 04.2024

Brand Representative

Hollister.Co
10.2021 - 05.2022

Bachelor of Arts - Psychology

California State University, San Marcos

Vista High School

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