Eliana Soto
San Diego,CA
Summary
Caring professional with a long-standing track record at Trader Joe's, excelling in customer service and teamwork. Well-known for problem solving, maintaining a clean and organized environment. Mainly focused on pursuing integrity and efficiency for both myself and my job. Also while ensuring exceptional experiences, managing financial tasks and promoting safety. My top priority is to put the customer and company values first to ensure a positive response overall.
Overview
3
3
years of professional experience
Work History
Crew Member
Trader Joes
08.2022 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of store to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Increased customer satisfaction with prompt and accurate understanding
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Fostered positive team environment by assisting coworkers during rush periods.
Education
High School Diploma -
Castle Park High School
Chula Vista, CA06-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- I am great with customer satisfaction and make my customers/clients my top priority Any way I can help the company is my goal in whatever profession it is that I am working I enjoy talking to people and being able to help them
- Problem-solving
- Integrity and honesty
Accomplishments
- Graduated High School with a high level GPA
- received positive and good reviews every six months from higher ups
- Accepted and Attended San Diego State University
- Currently getting a Bachelors in General: International Business
Languages
English
Native or Bilingual
Spanish
Professional Working
Affiliations
- San Diego State University
Interests
- Playing Sports
- Hiking
- Participate in swim and dive as recreational activities
- I love doing art and painting
- Swimming
- Passionate about balancing physical health with mental and emotional wellness
- Traveling
Timeline
Crew Member
Trader Joes
08.2022 - Current
High School Diploma -
Castle Park High School
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