Elijah Barajas
West Covina,CA
Summary
Dynamic AMC Theatres crew member excelling in customer engagement and teamwork, significantly enhancing customer satisfaction through exceptional service. Mastered cash handling and problem-solving, boosting sales of promotional items. Trained new staff, fostering a collaborative environment. Demonstrated unparalleled multitasking abilities, ensuring high-quality standards in fast-paced settings. Also received a “Guest connections of the month” recently for displaying my great problem solving and customer service skills.
Overview
1
1
year of professional experience
Work History
Crew Member
AMC Theatres
1414 N Azusa Ave, Covina, CA 91722
04.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Stocked shelves to organize aisles in assigned department.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
Education
High School Diploma -
San Gabriel High School
San Gabriel, CA2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Flexible Schedule
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Crew Member
AMC Theatres
04.2024 - Current
High School Diploma -
San Gabriel High School