Elijah Blanch
Milwaukee
Summary
Customer-focused Sales Associate with strong expertise in service, cash handling, and teamwork. Creates positive shopping experiences and resolves inquiries efficiently. Skilled in communication and problem resolution, enhancing satisfaction through personalized service in fast-paced retail settings. Recognized for achieving sales targets and maintaining high service standards.
Overview
2
2
years of professional experience
Work History
Sales Associate
Finish Line Shoe Store
Milwaukee
11.2025 - 11.2026
- Assisted customers in selecting footwear and apparel based on their needs.
- Maintained product displays to create an inviting shopping experience for customers.
- Operated cash register and processed customer transactions efficiently.
- Educated customers on product features and benefits for informed purchasing decisions.
- Stocked shelves and organized inventory to facilitate easy access for customers.
- Collaborated with team members to exceed daily sales goals and enhance overall store performance.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Participated in training sessions to learn about new products and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Resolved customer complaints professionally to improve customer satisfaction and loyalty.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
Cashier
Skyzone
Milwaukee
10.2024 - 03.2026
- Processed customer transactions accurately and efficiently at a busy entertainment center.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and gift card transactions while ensuring security protocols were followed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness and organization of the cash register area during peak hours.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed sales transactions to prevent long customer wait times.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new cashiers on operational procedures and customer service standards effectively.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with inquiries and provided product information to enhance satisfaction and engagement.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer complaints to uphold positive atmosphere and ensure guest satisfaction.
- Collaborated with team members to ensure smooth operations during high-traffic periods.
- Worked closely with front-end staff to assist customers.
- Monitored inventory levels at the register, alerting management of stock shortages promptly.
- Executed additional tasks designated by management.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Acquired knowledge of other departments' roles to assist with coverage and maintain store operations.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
Riverside University
1615 E Locust Milwaukee, WI05-2026
Skills
- Sales expertise
- Customer service
- Cash handling
- Cash register operation
- Self-checkout assistance
- Visual merchandising
- Inventory management
- Sales strategies
- Sales forecasting
- Customer engagement
- Problem resolution
- Problem-solving skills
- Time management
- Superb time management
- Goal oriented
- Goal tracking
- Team collaboration
- Multi-tasking strength
- Flexible schedule
- Effective communication
- Verbal and written communication
- Listening skills
- Outgoing personality
- Adapt to diverse groups
- Reliable and punctual
- Sanitation methods
- Store opening and closing
- Product sales
- Sales strategies
Languages
English
Professional
Affiliations
- Helping out at my grandparents group home, studying, biking, songwriting.
Timeline
Sales Associate
Finish Line Shoe Store
11.2025 - 11.2026
Cashier
Skyzone
10.2024 - 03.2026
High School Diploma -
Riverside University