ELIJAH NGUYEN
Silver Spring,MD
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Server
Uncle Julio's Restaurant
02.2019 - 04.2023
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Host
Uncle Julio's Restaurant
10.2018 - 09.2019
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Supported servers, food runners and bussers with maintaining the dining area ready for every guest
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Documented reservations and communicated changes to guests.
Education
High School Diploma -
Montgomery College
Rockville, MD05.2024
Skills
- Guest Relations Management
- Customer Service and Rapport
- Performance Improvement
- Workflow Coordination
- Hospitality Service Expertise
- Adaptable and Flexible
- High-Volume Traffic Control
Timeline
Server
Uncle Julio's Restaurant
02.2019 - 04.2023
Host
Uncle Julio's Restaurant
10.2018 - 09.2019
High School Diploma -
Montgomery College
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