Enthusiastic individual with a strong background in customer engagement and team training. Recognized for attention to detail and the ability to create a positive atmosphere, contributing to operational excellence and team success.
Overview
3
3
years of professional experience
Work History
Crew Member
Dairy Queen
402 N Smith Ave, Hebbronville, TX 78361
08.2025 - Current
Operated cash register efficiently to process customer transactions and manage payments.
Prepared and served menu items in accordance with food safety standards and company guidelines.
Maintained cleanliness of dining area and kitchen to ensure a safe, welcoming environment for patrons.
Assisted in training new crew members on operational procedures and customer service expectations.
Collaborated with team members to meet peak service demands during busy shifts, ensuring timely order fulfillment.
Engaged customers with friendly service, addressing inquiries and resolving issues to enhance satisfaction.
Monitored inventory levels, restocking supplies as needed to support smooth daily operations.
Followed health regulations rigorously when handling food products and maintaining equipment cleanliness.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Trained new team members on procedures, customer service, and sales techniques.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Crew Member
Pizza Inn Restaurant
204 W Viggie St, Hebbronville, TX 78361
08.2024 - 01.2025
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Promoted a positive work environment through effective communication and teamwork among staff members.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Lifeguard
Jim Hogg County
N Rigma & Santa Clara, Hebbronville, TX 78361
05.2023 - 07.2024
Monitored pool activities to ensure swimmer safety and compliance with regulations.
Responded swiftly to emergencies, administering first aid and CPR as needed.
Conducted regular safety inspections of pool facilities and equipment.
Maintained cleanliness and orderliness of the pool area to enhance user experience.
Educated patrons on water safety rules and proper swimming techniques.
Trained new lifeguards on safety protocols and emergency response procedures.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.