Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Simulation
Interests
Timeline
Generic

Elijah, Wesley Johnson

Hagerstown,MD

Summary

Dynamic Merchandise Associate with proven retail experience at Lowe's, recognized for enhancing customer satisfaction through exceptional service and effective store organization. Skilled in cash management and planogram execution, I excel in inventory management and team collaboration, driving improvements in store performance and ensuring optimal stock levels to meet customer demands.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Merchandise Associate

Lowe's
03.2025 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
  • Updated signage and price tags to reflect current sales.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.

Folklift Operator

Ryder Distribution
10.2024 - 01.2025
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.

Folklift Operator

Amazon Distribution
08.2024 - 11.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.

Folklift Operator

Boars Head
06.2024 - 09.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Supported inventory accuracy, assisting in periodic stock counts and audits.
  • Ensured timely movement of products to designated areas, leading to smoother warehouse operation.

Kitchen Manager

ZeniMax Media
03.2011 - 01.2023
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
  • Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
  • Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.

Education

Diploma - Culinary

Forest Park High School
3901 Eldorado Ave
06.2007

Skills

  • Retail experience
  • Store organization
  • Cash management
  • Planogram execution

Accomplishments

  • Supervised team of Number staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

Serv Safe

Security Clearance

Management Certification

Simulation

Building software simulation. Enhancing it's structure and zone planning.

Interests

  • Road Trips
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Crafting and DIY Projects
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Graphic Design
  • Music
  • I have a passion for photography and editing photos
  • Fashion
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Participating in cooking contests and challenges to showcase culinary skills and creativity

Timeline

Merchandise Associate

Lowe's
03.2025 - Current

Folklift Operator

Ryder Distribution
10.2024 - 01.2025

Folklift Operator

Amazon Distribution
08.2024 - 11.2024

Folklift Operator

Boars Head
06.2024 - 09.2024

Kitchen Manager

ZeniMax Media
03.2011 - 01.2023

Diploma - Culinary

Forest Park High School