Elisabeth Jacques
Summary
Dedicated medical assistant,receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
Receptionist
The Savoy Assisted Living
01.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
Medical Assistant,Receiptinist
First Mobile Medical Care
03.2021 - 01.2023
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly.
- Checked patient insurance, demographic, and health history to keep information current.
- Skilled at working independently and collaboratively in a team environment.
Dietary Aide
Springtree Rehab And Health Care Center
11.2017 - 02.2020
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
Skills
- Clerical Support
- Scheduling Appointments
- Organization Skills
- Verbal and Written Communication
- Multi-Line Telephone
- Problem Solving
- Active Listening
- Microsoft Office Proficiency
- Multitasking Abilities
- Vital Sign Monitoring
- Electronic Medical Record
- Medical Terminology
- Phlebotomy
Affiliations
- Community service, Exercising and health care, Nature.
Languages
HAITIAN CREOLE
Native or Bilingual
English
Full Professional
Timeline
Receptionist
The Savoy Assisted Living
01.2023 - Current
Medical Assistant,Receiptinist
First Mobile Medical Care
03.2021 - 01.2023
Dietary Aide
Springtree Rehab And Health Care Center
11.2017 - 02.2020
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