Elise Dendurent
Kansas City,MO
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Julianna Philips Clifton Collective
Wichita, Ks
06.2024 - Current
- Described merchandise and explained use, operation and care.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Participated in team meetings and training sessions.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Promoted special offers and discounts to encourage additional purchases.
- Handled returns and exchanges according to company policies.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers to determine wants or needs.
- Answered questions about current promotions and resolved issues according to store policies.
- Provided product information and answered customer questions.
Restaurant Hostess
Sabor Latin Bar & Grille
Wichita, KS
07.2024 - 10.2024
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Directed customers to bar area in high-traffic times to increase drink sales.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Built positive relationships with other front-of-house and kitchen staff.
- Answered phones promptly to record and confirm reservations.
- Informed patrons of specialties and features.
- Monitored dining room activity to ensure all guests were receiving optimal service.
Barista
Ashley king (sojourners coffee)
Wichita, Kansas
02.2023 - 05.2024
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
Education
High School Diploma -
Eisenhower Highschool
Goddard, KS12-2024
Skills
- Product merchandising
- Flexible schedule
- Retail merchandising expertise
- Customer engagement
- Problem-solving
- Relationship building
- Customer assistance
- Shelf stocking
- Calm demeanor
- Cash handling
- Teamwork
- Phone etiquette
- Time management
- Teamwork and collaboration
- Event coordination
Timeline
Restaurant Hostess
Sabor Latin Bar & Grille
07.2024 - 10.2024
Retail Sales Associate
Julianna Philips Clifton Collective
06.2024 - Current
Barista
Ashley king (sojourners coffee)
02.2023 - 05.2024
High School Diploma -
Eisenhower Highschool