Eliza Bliss
Salem,OR
Summary
Motivated hard working individual who is dedicated to delivering best-in-class customer service. Manages customer calls, emails and face-to-face inquiries to research issues and implement successful solutions. Open and upbeat communicator with team-oriented approach.
Overview
7
7
years of professional experience
Work History
Server
Best Little Roadhouse
Salem, OR
10.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Customer Service Representative
Wilsonville Toyota
Wilsonville, OR
01.2020 - 03.2022
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Made outbound calls to obtain account information.
Assistant Manager
Massage Envy
Keizer, OR
09.2016 - 03.2018
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Education
High School Diploma -
Sprague High School
Salem, OR06-2012
Skills
- Customer Relations
- Time Management
- Appointment Scheduling
- Data Collection
- Paperwork Processing
- Call Management
- Product Knowledge
- Business Development Understanding
Timeline
Server
Best Little Roadhouse
10.2022 - Current
Customer Service Representative
Wilsonville Toyota
01.2020 - 03.2022
Assistant Manager
Massage Envy
09.2016 - 03.2018
High School Diploma -
Sprague High School
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