Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eliza Criss

Harwinton

Summary

Dynamic and dedicated professional with experience at Dunkin' Brands and Cozy Hills Campground, excelling in customer service and teamwork. Proven ability to enhance service speed and maintain high standards of cleanliness. Skilled in problem-solving and proficient in point-of-sale systems, consistently ensuring customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Dunkin' Brands
08.2023 - Current
  • Prepared and served high-quality beverages while ensuring customer satisfaction.
  • Maintained cleanliness and organization of workstations according to health and safety standards.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Assisted in training new crew members on operational procedures and customer service expectations.
  • Collaborated with team members to optimize workflow and enhance overall service speed.

Crew Member

Cozy Hills Campground
05.2024 - 11.2024
  • Managed inventory levels, restocking supplies as necessary to meet demand during peak hours.
  • Addressed customer inquiries and resolved issues promptly to maintain positive experiences.
  • Answered the gate, made reservations using Newbook technology.

Education

No Degree - Nursing

University of Connecticut
Storrs, CT
06-2029

High School Diploma -

Lewis S. Mills
Burlington, CT
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Certification

  • Certified Nursing Assistant, June 2025-2027

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Crew Member

Cozy Hills Campground
05.2024 - 11.2024

Crew Member

Dunkin' Brands
08.2023 - Current

No Degree - Nursing

University of Connecticut

High School Diploma -

Lewis S. Mills

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