Eliza Vasquez
Las Vegas,NV
Summary
Dedicated and professional with history of meeting company goals utilizing consistent and organized work environments. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Henderson Dermatology & Skin Cancer
Henderson, Nevada
12.2018 - 04.2022
- Submitted replenishment orders, sanitized, restocked, organized exam rooms and medical equipments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed clerical duties, such as word processing, data entry, answering phones, submitting referrals to specialty clinics, faxing documents and filing.
- Prepared patients for surgeries, office procedures, suture removal, dressing changes and after care instructions.
- Gathered medical results for diagnostic prior to the Doctor communicating with the patient.
Front Desk Medical Receptionist
Nevada Family Care
Henderson, Nevada
08.2018 - 12.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used computer programs and registration systems to maintain medical files, schedule patients for routine and complex procedures.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Collect payment, complete and filed financial documentation for accounting purposes.
Dispatcher
Dedicated Caring Medical Transportation
Las Vegas, Nevada
10.2016 - 08.2018
- Directed dispatching, routing and tracking of fleet vehicles.
- Evaluated and adjusted over many routes based on daily medical needs, available workers, traffic hazards and weather conditions.
- Facilitated communications between patients, Hospitals, medical clinics and field personnel to answer questions or resolve concerns.
- Scheduled the appropriate vehicles to assist the patients, such as stretcher, wheelchair or ambulatory needs.
- Trained new employees in various task and gave feedback on daily work performance to increase productivity and caller satisfaction.
Education
Medical Assistant Certification - Medical Assistant
Carrington College
Las Vegas, NV08.2018
High School Diploma -
Basic High School
Henderson, NV06.2015
Skills
- Multi-Line Telephone System Operation
- Understanding Needs
- Document Uploading
- Upbeat and Positive Personality
- Online Systems
- Patient and Empathetic
Timeline
Medical Assistant
Henderson Dermatology & Skin Cancer
12.2018 - 04.2022
Front Desk Medical Receptionist
Nevada Family Care
08.2018 - 12.2018
Dispatcher
Dedicated Caring Medical Transportation
10.2016 - 08.2018
Medical Assistant Certification - Medical Assistant
Carrington College
High School Diploma -
Basic High School
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