Elizabeth Alexander
Ocilla,GA
Summary
Driven and detail-oriented Administrative Assistant with a proven track record at Alexander Trailer Repair, Inc. Excelled in streamlining operations, enhancing document organization, and fostering strong customer relationships. Demonstrated expertise in office administration and exceptional problem-solving abilities, significantly boosting team efficiency and morale. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Alexander Trailer Repair, Inc
Conley, GA
04.2000 - 05.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Education
Certified Diploma - Health Management And Clinical Assistance
Atlanta Technical College
Atlanta, GA04.1990
Skills
- Office Administration
- Computer Skills
- Time Management
- File Organization
- Customer and client relations
- Filing
- Customer Relations
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Dedicated Team Player
- Appointment Scheduling
- Professional and mature
- Invoice Processing
- Prioritization
- Resourceful
- Multi-Line Telephone Systems
- Payroll and budgeting
Accomplishments
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Increased office productivity Number% by implementing numerous process improvements.
Timeline
Administrative Assistant
Alexander Trailer Repair, Inc
04.2000 - 05.2015
Certified Diploma - Health Management And Clinical Assistance
Atlanta Technical College