ELIZABETH AULETTI
Wilmington,NC
Summary
Professional with robust background in customer services, delivering efficient and compassionate support. Known for fostering collaborative environment and achieving consistent results. Expertise in data entry and problem-solving, with reliable and adaptable approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Clean House Keeping
06.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
- Performed research to collect and record industry data.
Business Development Representative
Jeff Gordon Chevrolet
09.2022 - 06.2024
- Established strong relationships with key stakeholders to identify and pursue new business opportunities
- Used effective sales and inbound and outbound telephone techniques to build client relationships and uncover product and service needs
- Utilized CRM software to create opportunities and leads and input data
- Contacted potential customers via phone or email to establish rapport and set up meetings
- Highlighted new products and company promotions during sales pitches
- Followed up with customers after sales to gain feedback
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
Appointment Setter
Innovative Financial Group
03.2022 - 09.2022
- Utilized computerized appointment scheduling system and supported updates
- Coordinated appointments according to established scheduling guidelines
- Generated leads by cold-calling potential customers
- Converted sales opportunities to confirmed appointments
- Scheduled appointments and maintained and updated appointment calendars
- Communicated additions, cancellations, and special requests for appointment schedules to appropriate parties
Personal Care Aide
Leland House
07.2021 - 03.2022
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
- Cleaned and organized client's living quarters to make living conditions more hospitable
- Responded appropriately to physical, emotional and developmental needs of residents
- Administered bedside and personal care, such as ambulation, and personal hygiene assistance
- Protected health information according to HIPAA policies and procedures
- Responded to resident dining needs and assisted with feeding
- Fostered resident comfort by answering requests and reporting observations to nursing supervisor
Nanny
Independent Family
12.2020 - 06.2021
- Performed daily check-ins with children to ensure health and safety, and worked closely with parents to achieve optimal outcomes
- Managed children for a total of 32 hours per week, including evenings, weekends, and overnight visits
- Monitored the children for emotional and behavioral problems
Shift Leader
Cold Stone Creamery
03.2018 - 11.2020
- Managed store closing and opening procedures to ensure safety and security
- Complied with company standards and policies, setting example for team members
- Held team members accountable during shift by effectively coaching to improve performance
- Coached team members, delivering candid feedback on expectations and performance
- Canceled orders based on customer requests, inventory or delivery problems
- Worked cooperatively with teams to accomplish business goals and objectives
Education
Science (A.S.) -
Cape Fear Community College
Wilmington, NC12-2024
Skills
- Account Management
- Business-to-Business Sales
- Customer Consultations
- Critical Thinking
- Effective Scheduling
- Sales
- Customer service
- Time management
- Leadership
- Data entry
- Professional communication
Certification
- BLS Certification
- CPR Certification
Timeline
Administrative Assistant
Clean House Keeping
06.2024 - Current
Business Development Representative
Jeff Gordon Chevrolet
09.2022 - 06.2024
Appointment Setter
Innovative Financial Group
03.2022 - 09.2022
Personal Care Aide
Leland House
07.2021 - 03.2022
Nanny
Independent Family
12.2020 - 06.2021
Shift Leader
Cold Stone Creamery
03.2018 - 11.2020
Science (A.S.) -
Cape Fear Community College
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