Elizabeth Bierman
Colorado Springs,CO
Summary
Hardworking and dedicated job seeker. Successful at managing multiple priorities with a positive attitude. Known for maintaining speed and accuracy in high-traffic times. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Relentlessly compelled by the need to accomplish goals.
Overview
8
8
years of professional experience
Work History
Server
Pikes Poke Bowl
Colorado Springs, CO
04.2022 - 05.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Server
Sheldon's
Colorado Springs, CO
01.2021 - 07.2021
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Waitress
Ai Sushi & Grill
Colorado Springs, CO
02.2020 - 08.2020
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Folded napkins and prepared additional tableware to provide adequate supply for customers' station.
- Checked identification for minimum age for sale of alcoholic beverages
Waitress
Something's Fishy
Woodland Hills, CA
01.2018 - 11.2019
- Upsold drink specialty items, wine selections, appetizers and desserts to increase overall sales and exceed targets.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Occasionally worked behind bar mixing both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Trained and mentored approx. 10 new personnel hired to fulfill various roles.
Cashier
Dollar Tree
West Hills, CA
06.2017 - 12.2017
- Quickly and accurately counted drawers at start and end of each shift.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Performed cash, card and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes.
Line Worker and Lead Server
Barones The Pizzeria Express
Woodland Hills, CA
01.2016 - 02.2017
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Provided continuous evaluation and feedback to server employees.
Personal Assistant and Receptionist
Beautiful X Lashes
Canoga Park, CA
07.2015 - 01.2016
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Scheduled and confirmed appointments, communicated with clients and updated client records.
- Corresponded with clients through email, telephone or company booking website.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Set up and prepared supplies for artists workspace in-between each client.
Education
High School Diploma -
West Valley Occupational Center
Woodland Hills, CASkills
Cool Under Pressureundefined
Timeline
Server
Pikes Poke Bowl
04.2022 - 05.2023
Server
Sheldon's
01.2021 - 07.2021
Waitress
Ai Sushi & Grill
02.2020 - 08.2020
Waitress
Something's Fishy
01.2018 - 11.2019
Cashier
Dollar Tree
06.2017 - 12.2017
Line Worker and Lead Server
Barones The Pizzeria Express
01.2016 - 02.2017
Personal Assistant and Receptionist
Beautiful X Lashes
07.2015 - 01.2016
High School Diploma -
West Valley Occupational Center
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