Elizabeth Carr
Columbus,OHIO
Summary
Dynamic Property Manager with a proven track record at PataskalaStorage, enhancing tenant satisfaction through effective occupancy management and exceptional customer service. Skilled in maintenance scheduling and vendor management, I successfully increased occupancy rates while fostering strong tenant relations and ensuring compliance with regulations. Committed to operational excellence and team development.
Overview
2026
2026
years of professional experience
Work History
Property Manager
PataskalaStorage
Etna, Ohio
06.2020 - 07.2025
- Managed daily operations of storage facilities, ensuring efficient tenant services and facility upkeep.
- Coordinated lease agreements and renewals, maintaining accurate tenant records and compliance with regulations.
- Implemented maintenance schedules to enhance property conditions and tenant satisfaction.
- Monitored financial transactions, including rent collections and expense tracking, ensuring accuracy in reporting.
- Trained and supervised team members in customer service protocols and operational procedures.
- Conducted regular site inspections to identify issues, facilitating timely repairs and improvements.
- Utilized property management software for tracking leases, maintenance requests, and financial performance reports.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
Warehouse / Forklift Manager
Progressive
Santa Clarita, CA
2009 - 2020
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Implemented strategic initiatives that improved overall team productivity and performance metrics.
- Mentored junior staff, fostering professional development and knowledge sharing within the team.
- Analyzed workflow inefficiencies and developed solutions to optimize resource allocation.
- Coordinated project timelines, ensuring alignment with organizational goals and stakeholder expectations.
- Facilitated regular training sessions to improve team skills and maintain compliance with industry standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Licking Heights
Summit Station, OhioSkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Tenant relations
- Leasing and sales
- Rent collection
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Vendor management
- Multi-family property management
Accomplishments
January 2025 facility Office of the Month
Timeline
Property Manager
PataskalaStorage
06.2020 - 07.2025
Warehouse / Forklift Manager
Progressive
2009 - 2020
High School Diploma -
Licking Heights