Elizabeth Castillo
North Las Vegas,NV
Summary
Experienced in providing Customer Service with over 7 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
6
6
years of professional experience
Work History
Customer Service and Sales Associate
The Home Depot
Las Vegas, NV
12.2013 - 09.2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Completed orders through 3rd party vendor systems and organized product deliveries to meet customer timetables.
- Trained and developed in Garden, Paint, Appliances, Receiving, and Deliveries to provide product knowledge, customer service and selling techniques.
- Having communication via phone and/or email with customers/vendors to resolve any issues to conclude outstanding customer service.
Education
High School Diploma -
El Modena High School
Orange, CA06.2013
Skills
- Product and Service Sales
- Point of Sale Knowledge
- Exceptional Customer Service
- Shipment processing
- Adapt to diverse groups
- Excellent people skills
- Multi-tasking strength
- Problem-solving skills
- Contract preparation
- Cash register operation
- Relationship building
- Professional demeanor
- Sales expertise
- Social perceptiveness
Languages
Spanish
Native or Bilingual
Timeline
Customer Service and Sales Associate
The Home Depot
12.2013 - 09.2019
High School Diploma -
El Modena High School