Elizabeth Che Hernandez
Brighton,MA
Summary
Motivated team member with experience in fast-paced environments, with a strong background in customer service, teamwork, and problem-solving. Consistently maintained high standards of cleanliness and organization while delivering efficient, friendly support to customers and team members.
Overview
1
1
year of professional experience
Work History
Crew Member
Trader JOE'S
Boston, USA
03.2024 - 08.2025
- Provided excellent customer service, demonstrating empathy and active listening while addressing customer concerns.
- Worked collaboratively in a fast-paced team environment, ensuring smooth operations.
- Operated cash register efficiently and accurately, processing payments by cash, credit card, gift card or automatic debit.
Intern
Franklin Park Zoo
Roxbury, USA
04.2025 - 05.2025
- Monitored guest and animal interactions in the petting zoo, ensuring safety, respectful behavior, and smooth guest flow
- Maintained clean and safe animal enclosures
- Assisted with restocking essential supplies, supporting daily operations and animal care
Education
Bachelor of Science - Nursing
Northeastern University
Boston, Massachusetts, MA05-2029
Skills
- Customer service
- Communication
- Cash handling
- Problem solving
- Team collaboration
- Organization skills
Extracurricular Activities
MMB College & Career Success
- participating in monthly mentorship check-ins and career development activities, building skills in goal-setting, organization, and long-term academic and professional success
Awards
- Boston Green Academy, Valedictorian, 09/07/24 - 06/30/25
- Boston Green Academy, High Honors, 11/01/24 - 02/28/25
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Intern
Franklin Park Zoo
04.2025 - 05.2025
Crew Member
Trader JOE'S
03.2024 - 08.2025
Bachelor of Science - Nursing
Northeastern University