Elizabeth Darkwa
Plumerville,AR
Summary
Organized and dedicated Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision and team environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
McGee Monument
Morrilton, AR
06.2018 - Current
- Answered multi-line phone system, routing calls, managed over 50 customer calls per day delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office client appointments.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word.
- Handled client correspondence and tracked records to foster office efficiency.
Field Representative
US Census Bureau
12.2016 - 06.2018
- Traveled up to 100 miles per day to visit customer locations.
- Established interpersonal strategies to collect data.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Submitted reports to senior management to aid in business decision-making and planning.
- Attended US Census Bureau headquarters in Chicago Illinois to network among interested parties, generate leads and improve customer acquisition.
- Conducted crime studies and research to determine statistical crime rates, patterns and incidents
- Completed paperwork in full, on time and with high accuracy
- Attended training events to network among interested parties, generate leads and improve accurate data collection
Retail Merchandising Representative
PL Marketing
01.2014 - 05.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Established strong vendor relationships to maintain and support business.
Substitute Teacher, K-12
South Conway County School District
08.2013 - 05.2014
- Provided instruction for students in core subject areas.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Organized lesson plans using teaching software for long-term interim assignments.
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Education
Bachelor of Science - Psychology
University of Phoenix
Little Rock, AR06.2011
Skills
- Confidentiality and Data Protection
- Task Prioritization
- Research and Analytical Skills
- Report Preparation
- Verbal and Written Communication
- Meticulous Attention to Detail
- Strong Organizational Skills
- Professional and Courteous
- Document and File Management
- Administrative Procedures
- Relationship Building
- Customer Service
Additional Information
Dr. Carla Gibreath-501-450-5454-office
Carla Condley-501-215-7360
Timeline
Administrative Assistant
McGee Monument
06.2018 - Current
Field Representative
US Census Bureau
12.2016 - 06.2018
Retail Merchandising Representative
PL Marketing
01.2014 - 05.2018
Substitute Teacher, K-12
South Conway County School District
08.2013 - 05.2014
Bachelor of Science - Psychology
University of Phoenix
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