Elizabeth Hall
Advent Health New Smyrna Beach
Ormond Beach,FL
13
years of professional experience
Dynamic professional with extensive experience in records management and admissions support at Advent Health New Smyrna Beach. Proven track record in enhancing operational efficiency and customer satisfaction. Skilled in database administration and fostering strong team relationships, driving results through effective communication and strategic problem-solving.
Work History
Registrar
10 Years 3 Months- Registered patients, verified demographics, and updated insurance information for accurate medical records.
- Collected copayments and processed financial forms using hospital registration systems.
- Explained admission, consent, and billing procedures clearly to patients and families.
- Reviewed insurance eligibility and obtained authorizations for scheduled services.
- Maintained confidential records while following HIPAA and hospital compliance requirements.
- Supported front desk operations by answering calls, directing patients, and prioritizing urgent arrivals.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
Assistant Manager
3 Years- Trained sales associates on product knowledge, upselling techniques, and store procedures.
- Supervised daily store operations, ensuring smooth customer service and team coordination.
- Monitored inventory levels, replenished merchandise, and maintained accurate stock organization.
- Supported visual merchandising updates to maintain brand standards and seasonal displays.
- Resolved customer concerns promptly, preserving service quality and client satisfaction.
- Assisted with scheduling, task delegation, and floor coverage during peak business hours.
- Processed cash handling activities, supported register accuracy, and followed loss prevention procedures.
- Collaborated with store leadership to improve sales performance and operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Associate of Science
High School Diploma
Skills
Records management
Admissions support
Database administration
Enrollment management
Timeline
Registrar
Advent Health New Smyrna Beach
01.2016 - 04.2026Read More
Assistant Manager
Claires Boutique
01.2013 - 01.2016Read More
Keiser University Daytona Beach
Associate of Science
Read More
New Smyrna Beach High School
High School Diploma
Read More