Overview
Work History
Education
Skills
Timeline
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Elizabeth Hinojosa

El Paso,Texas

Overview

4
4
years of professional experience

Work History

Bartender/Server

Lone Star Golf Course
05.2023 - Current
  • Communicated professionally with customers, colleagues, and supervisors.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Customer Service Representative

Fred Loya Insurance
09.2022 - 04.2023
  • Handled customer inquiries, payments, and service requests
  • Answered inbound calls to handle various concerns, set appointments, and close sales
  • Collaborated across departments to resolve customer-related issues
  • Contacted customers to respond to inquiries or notify of claim investigation results or adjustments.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Bartender/Server

P.F Chang's
02.2021 - 09.2022
  • Adhered to state liquor regulations to serve alcohol safely
  • Contributed to positive work environment through effective teamwork and communication with colleagues.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Server

OutBack Steak House
03.2020 - 01.2021
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Cultivated warm relationships with regular customers.

Education

B.A in Psychology -

University of Texas, El Paso
El Paso

Skills

  • Organization
  • Problem Solving
  • Communication
  • Engaging personality
  • Interpersonal skills
  • Relationship Management
  • Team Leadership

Timeline

Bartender/Server

Lone Star Golf Course
05.2023 - Current

Customer Service Representative

Fred Loya Insurance
09.2022 - 04.2023

Bartender/Server

P.F Chang's
02.2021 - 09.2022

Server

OutBack Steak House
03.2020 - 01.2021

B.A in Psychology -

University of Texas, El Paso

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Elizabeth Hinojosa