Elizabeth Maddox
Lancaster,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target
Lancaster, PA
11.2024 - Current
- Maintained an organized workspace while stocking merchandise.
- Maintained up-to-date knowledge of store promotions and advertised items.
- Demonstrated strong communication skills when interacting with customers and coworkers.
Barista
Giant Food Stores Starbucks
Lancaster, PA
09.2023 - 10.2024
- Created signs and displays to advertise store products or events.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Managed cash register and processed transactions with accuracy and integrity.
Barista
Barnes & Noble Starbucks Cafe
Lancaster, PA
11.2022 - 06.2023
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Crew Member
Mcdonalds
Lancaster, PA
12.2020 - 08.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Manheim Township Highschool
Lancaster PA06-2025
Skills
- Guest Relations
- Exceptional communication
- Stress Tolerance
- Detail Oriented
- Flexible Schedule
Certification
- OSHA certified
Languages
Spanish
Professional
Accomplishments
- NTHS member
- Honor Roll
- Student of the Month
Affiliations
- Adobe program experience
- Google sweet experience
- Portrait photography
- Product photography
- Event photography
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