Elizabeth Marquez
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Body Shop Estimator
Red McCombs Ford
San Antonio, TX
10.2023 - Current
- Provided customer service by answering inquiries about repair status.
- Monitored progress of repairs against estimate timeline.
- Coordinated with other departments to ensure timely completion of repairs.
- Reviewed damaged vehicles to determine repair costs and procedures.
- Met with customers to explain the repair process and answer questions.
- Created estimates for insurance companies, detailing parts and labor costs.
- Performed quality inspections of completed vehicle repairs.
- Gave customers cost estimates and quotes before performing repair work.
Body Shop Estimator
Ancira Body Shop
San Antonio, TX
04.2019 - 05.2023
- Monitored progress of repairs against estimate timeline.
- Assisted in training new staff members on estimating procedures.
- Provided customer service by answering inquiries about repair status.
- Reviewed damaged vehicles to determine repair costs and procedures.
- Met with customers to explain the repair process and answer questions.
- Created estimates for insurance companies, detailing parts and labor costs.
- Prepared damage reports outlining all necessary repairs.
- Gave customers cost estimates and quotes before performing repair work.
- Provided customers with invoices and receipts detailing services performed.
Body Shop Estimator
Gunn Collison
San Antonio , TX
09.2016 - 09.2019
- Provided customer service by answering inquiries about repair status.
- Reviewed damaged vehicles to determine repair costs and procedures.
- Met with customers to explain the repair process and answer questions.
- Created estimates for insurance companies, detailing parts and labor costs.
- Ordered parts required for vehicle repairs.
- Documented vehicle damage and condition by taking meticulous notes and photographs.
- Washed vehicles before repair to remove foreign material that could compromise repair process.
- Gave customers cost estimates and quotes before performing repair work.
- Provided customers with invoices and receipts detailing services performed.
Payroll Clerk
Vara Chevrolet
San Antonio, TX
05.2010 - 09.2016
- Processed payroll information for up to 400 employees, including calculating wages and deductions.
- Compiled data from timesheets and other records to determine hours worked and pay rate.
- Verified accuracy of timekeeping records to ensure compliance with federal and state regulations.
- Resolved discrepancies in employee payments and benefits calculations.
- Maintained accurate records of all payroll transactions.
- Assisted in the preparation of monthly financial reports related to payroll activities.
- Prepared tax documents such as W-2 forms, 1099s, 941s., for submission to government agencies.
- Responded to inquiries regarding wage garnishments, taxes, 401 contributions.
- Performed reconciliation of payroll accounts on a regular basis.
- Managed year-end closing process by ensuring timely filing of applicable forms and documents.
- Provided support during audits conducted by external auditors or government agencies.
- Developed procedures for processing payroll transactions efficiently.
- Reviewed changes in personnel policies for accuracy prior to implementation within the department's systems.
- Coordinated new hire onboarding activities such as running background checks and entering employee data into payroll system databases.
- Tracked vacation accruals and personal leave balances for each employee.
- Assisted HR team with benefit enrollment activities as necessary.
- Calculated employee leave time by comparing available hours against listed hours.
Education
High School Diploma -
Nathaniel Narbonne Senior High School
Harbor City, CA06-1987
Skills
- Vehicle Inspection
- Insurance knowledge
- Excellent work ethic
- Repair estimate experience
- Client Service
Timeline
Body Shop Estimator
Red McCombs Ford
10.2023 - Current
Body Shop Estimator
Ancira Body Shop
04.2019 - 05.2023
Body Shop Estimator
Gunn Collison
09.2016 - 09.2019
Payroll Clerk
Vara Chevrolet
05.2010 - 09.2016
High School Diploma -
Nathaniel Narbonne Senior High School
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