Elizabeth Mendez
Yuma,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Optician
Corona Optique
Yuma, Arizona
12.2021 - Current
- Provided information on lens types, frame styles and materials, and lens coatings.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
Jewelry Professional
Paul Bensel Jewelers
Yuma, Arizona
04.2018 - 11.2021
- Developed and maintained relationships with customers to promote loyalty and repeat business.
- Assisted in the design of custom jewelry pieces for clients, incorporating their preferred metals and stones.
- Provided product knowledge to customers regarding gemstones, metals, settings, styles, trends and care instructions.
- Utilized tools such as loupes and microscopes to inspect diamonds for imperfections.
- Designed rings, bracelets and earrings for business customers and private clients.
Sales Associate
JCPenney
Yuma, Arizona
11.2016 - 07.2018
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
Hot Topic
Yuma, Arizona
11.2015 - 05.2016
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Cibola High School
Yuma, AZ05-2011
Skills
- Insurance Billing
- Computer Skills
- Organizational Skills
- Problem-solving abilities
- Data Verification
- Problem-Solving
- Quality Control
- Effective Communication
Timeline
Optician
Corona Optique
12.2021 - Current
Jewelry Professional
Paul Bensel Jewelers
04.2018 - 11.2021
Sales Associate
JCPenney
11.2016 - 07.2018
Sales Associate
Hot Topic
11.2015 - 05.2016
High School Diploma -
Cibola High School