Elizabeth Park
Macomb
Summary
Developed skills in team leadership and operational oversight within fast-paced setting. Demonstrates ability to improve processes and enhance team productivity.
Overview
3
3
years of professional experience
Work History
Shift Lead Manager
Detroit Wing Company
01.2023 - 08.2025
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
- Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
Education
Romeo High School
Romeo05-2025
Skills
- Employee training
- Policy enforcement
- Workplace safety
- Team motivation
- Cash handling
- Energetic and enthusiastic
- Opening and closing procedures
- Punctual and reliable
- Delegating work
- Handling customer complaints
- Decision-making
- Quality assurance
Timeline
Shift Lead Manager
Detroit Wing Company
01.2023 - 08.2025
Romeo High School
Similar Profiles
Samantha BaileySamantha Bailey
Line Cook at Detroit Wing CompanyLine Cook at Detroit Wing Company
Amannuel JohnsonAmannuel Johnson
Social Worker at Detroit Wing CompanySocial Worker at Detroit Wing Company
Mikenna GoodmanMikenna Goodman
Assistant Manager at Detroit Wing CompanyAssistant Manager at Detroit Wing Company
Olivia LileOlivia Lile
In-Home Nanny at Care.com IncIn-Home Nanny at Care.com Inc
Isaiah LazarusIsaiah Lazarus
Sales Consultant at Jim Riehl's Friendly Chrysler JeepSales Consultant at Jim Riehl's Friendly Chrysler Jeep