Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Carroll

Horton

Summary

Dedicated 911 Dispatcher with strong decision-making and conflict de-escalation skills. Proven ability to coordinate effective response efforts and maintain communication under pressure.

Results-driven professional with extensive experience in emergency response coordination. Known for critical thinking and active listening abilities, ensuring timely information dissemination among first responders and effective incident resolution.

Adaptable law enforcement professional skilled in emergency response and conflict de-escalation. Experienced in collaborating with agencies to enhance campus safety and ensure efficient response efforts during critical incidents.

Overview

5
5
years of professional experience

Work History

911 Dispatcher

Marshall County 911
Arab, AL
12.2024 - 06.2026
  • Operated multi-line telephone system to manage emergency calls efficiently.
  • Coordinated response efforts with law enforcement and emergency services for effective incident resolution.
  • Monitored radio communications to ensure timely information dissemination among first responders.
  • Documented call details accurately for record-keeping and future reference in compliance with protocols.

Law Enforcement Officer

Northwest Florida State College
Niceville, FL
07.2021 - 08.2024
  • Enforced regulations to maintain campus safety and security during events and daily operations.
  • Conducted regular patrols to deter criminal activity and ensure the safety of students and faculty.
  • Collaborated with local law enforcement agencies to coordinate emergency response efforts on campus.
  • Responded promptly to incidents, providing assistance and ensuring proper documentation of events.

Education

Law Enforcement Basic -

Northwest Florida State College
Niceville, FL
07-2020

High School Diploma -

Paxton High School
Paxton, FL
05-2019

Skills

  • Works Well Under Pressure
  • Critical thinking
  • Active listening
  • Computer skills
  • Stress tolerance
  • Decision-making
  • Investigative skills
  • Report writing
  • Conflict de-escalation
  • Emergency response

Timeline

911 Dispatcher

Marshall County 911
12.2024 - 06.2026

Law Enforcement Officer

Northwest Florida State College
07.2021 - 08.2024

Law Enforcement Basic -

Northwest Florida State College

High School Diploma -

Paxton High School