Elizabeth Quesada Saumel
Las Vegas
Summary
Dynamic Shift Supervisor at KFC with a proven track record in operational efficiency and customer service excellence. Skilled in cash handling and employee training, I successfully enhanced team productivity and resolved conflicts, ensuring smooth operations and high standards of service.Dedicated to enhancing team collaboration and streamlining daily operations. Bilingual proficiency enables effective communication across diverse groups. Proven ability to implement process improvements that increase efficiency and productivity.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
KFC
Las Vegas
08.2024 - Current
- Developed strategies to enhance operational efficiency and elevate customer service levels.
- Proactively addressed issues during shifts to maintain smooth operations.
- Executed cash handling duties, including counting money and balancing registers.
- Assigned tasks to team members based on individual strengths and skill sets.
- Provided constructive feedback to employees to boost productivity.
- Trained new hires on company policies and procedures for seamless onboarding.
- Maintained accurate records of daily transactions and bank deposits.
- Resolved customer complaints promptly while fostering open communication.
Warehouse Production Worker
Amazon
North Las Vegas
09.2023 - 12.2023
- Assembled containers for product storage and shipment.
- Provided support to other team members whenever needed.
- Loaded and unloaded trucks with hand trucks, forklifts, and pallet jacks.
- Maintained cleanliness and organization of warehouse space.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Housekeeping Room Attendant
Wynn Resorts
Las Vegas
10.2022 - 07.2023
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
- Organized storage areas for efficient access to materials and supplies.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Replaced dirty linens with clean items according to established standards of quality control.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Replenished room amenities according to established guidelines.
Production Associate
Advanced Poly Bag
Noth Las Vegas
09.2020 - 01.2021
- Inspected finished products for defects before packing them for shipment.
- Organized workstations for maximum efficiency, reducing downtime between tasks.
- Collaborated with team members to achieve daily goals and objectives.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Ensured that all safety protocols were followed during the production process.
- Inspected and repaired products to meet project expectations.
Education
High School Diploma -
Academy of The Performing Arts
Las Vegas, NV07-2018
Skills
- Cash handling and expertise
- Operational efficiency
- Task assignment and delegation
- Employee training and mentoring
- Customer service excellence
- Record keeping and documentation
- Inventory management and control
- Conflict resolution strategies
- Production management
- Process improvement initiatives
- Effective communication skills
- Attendance oversight and management
- Sales monitoring techniques
- Shift paperwork completion
- Team supervision and leadership
- Daily workflow optimization
- Collaboration and teamwork
Languages
Spanish
Professional
Timeline
Shift Supervisor
KFC
08.2024 - Current
Warehouse Production Worker
Amazon
09.2023 - 12.2023
Housekeeping Room Attendant
Wynn Resorts
10.2022 - 07.2023
Production Associate
Advanced Poly Bag
09.2020 - 01.2021
High School Diploma -
Academy of The Performing Arts
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